Returns and Refund

Last updated July 30th, 2026

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it, unassembled (if applicable), and strictly in its original packaging. Due to the size and weight of our furniture, items returned without their original packaging are highly susceptible to shipping damage and cannot be accepted. You’ll also need the receipt or proof of purchase.

You can always contact us for any return question at contact@marinamantra.com.

Return Shipping Costs

• Defective or Incorrect Items: If your item is defective, damaged in transit, or if you receive the wrong item, marinamantra will cover the return shipping costs entirely.
• General Returns: If you are returning an item for personal reasons (e.g., changed your mind, ordered the wrong size/color), you are responsible for the return shipping costs. To ensure large items are shipped safely and handled by the correct freight carriers, we do not recommend purchasing your own label. Instead, we will provide you with a commercial return shipping label. The actual cost of this return shipping will be deducted from your final refund amount.

How to Start a Return
To start a return, you can contact us at contact@marinamantra.com. If your return is accepted, we’ll send you the return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at contact@marinamantra.com.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items
We accept returns of unused standing desks in their original packaging within 15 days of delivery. However, the following are non-returnable:

• Custom or Personalized Orders
  Desk configurations made to your specifications—custom dimensions, bespoke finishes, and engraved or personalized surfaces—cannot be returned.
• Opened Accessories
  Once removed from their packaging, accessories such as cable clips are not eligible for return.
• Clearance & Final-Sale Items
  Products marked “Clearance,” “Final Sale,” or offered at a special discount cannot be returned or exchanged.
• Damage from Installation or Misuse
  Items damaged during assembly, installation, or improper use are not covered by our return policy.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days, minus the return shipping costs (if applicable). Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@marinamantra.com.